Our Story
U.S. Insurance Services, Inc. began in 1972 as a General Agency in Florida writing motorcycle insurance as well as other recreational products. Over time our company has successfully grown to where we are now able to offer more products in more markets. Currently licensed in 46 states, we are able to offer agents and consumers an array of innovative consumer and commercial products all with nationally recognized companies rated "A" or better by the A.M. Best Directory. We are dedicated and committed to providing our clients superior service and solid insurance solutions. We look to the future with enthusiasm by building upon the standard of service you expect and deserve.
Our Company Objectives
- To Help People Develop
- To Pursue Excellence
- To Grow Profitably
The philosophy of a company is at the core of its business. It defines the way customers are served and people are treated. It is the foundation upon which all else is built. U.S. Insurance Services' philosophy is expressed in three objectives. The first one is our end goal. The second two are means goals:
To Help People Develop
At U.S. Insurance Services, work is about developing, contributing, and feeling the accomplishment of a job well done. By concentrating on what people are doing and what they are becoming, we contribute to the professional and personal development of every individual. Our second objective is an important way for us to demonstrate our belief in the value of each individual and to underscore the importance of understanding and respecting people's differences. The pursuit of excellence is a never-ending process. By giving people the tools and training to develop, we increase their productivity and earnings, and enhance the dignity, self-respect and worth of each individual.
To Pursue Excellence
The purpose of our business is to create and keep customers. This can be accomplished only by delivering superior quality. We continually seek better methods of delivering service and believe that every time we touch a customer's life, we should provide added value for the customer. Our third objective reinforces the importance of viewing quality not as something to attain, but as a journey and a continuous process. We may be pleased, but never satisfied with our service delivery. Pursuing excellence requires us to continue to ask ourselves whether we are delivering on our promise of value to our customers each and every time we serve them. Pursuing excellence means that we must know our customers, understand their needs and expectations, regularly listen to them, and adjust our processes and procedures to more effectively serve them. It is only when our customers feel that they have received service that is worth what they have paid - and more - that we have made a difference and provided excellence in value.
To Grow Profitably
Many companies view profit as their sole reason for existence, and indeed it is necessary for business survival. At U.S. Insurance Services, profitability is not an end in itself, but rather a means of accomplishing our other objectives. By achieving economic success, we will gain the resources to positively affect the lives of our employees, agents, insureds and the companies we represent. Profitability is a way to test and challenge ourselves. Profitability, productivity and quality reflect added value for our insureds, agents and improved opportunity for our employees.
